PhysiotherapyChiropracticOsteopathyWalk-In ClinicDentalVision & OptometryPsychologyFamily MedicineMassage TherapyNaturopathyPhysiotherapyChiropracticOsteopathyWalk-In ClinicDentalVision & OptometryPsychologyFamily MedicineMassage TherapyNaturopathy
For Ontario PHI Handlers · PHIPA 2020

Is Your Clinic Ready for a
PHIPA Privacy Audit?

Most Ontario clinics have never faced an investigation by the Information and Privacy Commissioner of Ontario. But every clinic handling patient data is still required to maintain proper privacy documentation, staff accountability, and breach response procedures under PHIPA. Auditra provides the compliance foundation clinics rely on — a secure PHIPA document vault, audit monitoring, breach response workflows, staff privacy tracking, and a complete IPC-ready documentation pack. Everything organized. Accessible. Ready when needed.

Take Free Gap Assessment → See Pricing
Canadian Azure servers 7-day free trial No credit card required 10 min setup
🚨
Access Revocation Alert
Sarah C. left Mar 1 — EMR still active
Compliance Health Score
70/100
Westside Family Medicine
Governance
75%
Access Control
50%
Audit Logs
33%
Breach Response
75%
Training
67%
⚖️
IPC Deadline
89 days remaining — Breach #001
$200K
Max fine per individual — issued by the federal Privacy Commissioner
$1M
Max fine per organization — published publicly, damaging your reputation
90
Days to notify IPC after a harmful breach
14K+
Ontario health organizations obligated under PHIPA
The Compliance Gap

"Nothing has happened yet."
Neither had the accident.

You've been running your clinic for years. No IPC investigation. No breach. No fine. So why bother with a formal compliance program?

You've been driving for decades with no accidents. Would you cancel your insurance tomorrow and head out?

PHIPA compliance isn't about what's happened — it's about what happens the day a patient complains, a staff member leaks data, or the IPC shows up. That day doesn't announce itself.

$1,000,000
Maximum PHIPA penalty per organization. One complaint is all it takes to trigger a formal IPC investigation — whether you've been running 2 years or 20.
What the IPC finds in most clinics
🔓 Former staff still have EMR access
The single most common trigger for a federal Privacy Commissioner investigation. When staff leave, unrevoking their EMR access is a PHIPA breach waiting to happen — and investigators will ask for proof of the exact revocation date.
📋 Audit logs exist but are never reviewed
Passive log storage is not compliance. PHIPA 2020 mandates active monitoring with documented reviews. In federal investigations, the IPC specifically asks: "Who reviewed your logs, and when?" If you can't answer, expect a formal finding.
📄 No vendor data processing agreements
Every vendor touching patient data — your billing software, cloud backup, IT provider — must have a signed data processing agreement. Without them, you're legally accountable for their data handling. The Privacy Commissioner treats missing agreements as a serious violation.
🎓 No documented annual privacy training
Staff privacy training is a legal requirement — not a suggestion. Without signed, dated training records, you cannot demonstrate compliance to a federal investigator. "We do it verbally" is not an acceptable answer to the Privacy Commissioner.
🚨 No breach response plan
When a breach occurs, you have 90 days to notify the IPC — or face additional penalties on top of the original violation. Clinics without a documented response plan routinely miss this deadline, turning a manageable investigation into a maximum fine scenario. Your reputation with patients suffers either way.
The Platform

Everything the IPC expects.
Nothing your EMR provides.

Six modules covering the complete PHIPA compliance lifecycle — automatically monitored and always audit-ready.

📊
Gap Assessment

18-question PHIPA readiness tool. No login required. Instant score across 6 compliance domains.

Take free assessment →
📁
Policy Vault

Store all 6 required PHIPA policy documents with version history, expiry tracking, and one-click IPC Response Pack export.

View plans →
👥
Staff & Access

Staff roster with roles and EMR access levels. Onboarding checklist. Annual training records. Offboarding alerts on day of departure.

View plans →
📋
Audit Log Monitoring

Automatic flagging of after-hours access, bulk record views, and unusual patterns. Tamper-evident log storage.

View plans →
🚨
Breach Response

Guided 5-step response wizard. 90-day IPC deadline tracker. Pre-built notification letters. Generates your IPC incident report PDF.

View plans →
⚖️
IPC Response Pack

One-click PDF of everything the IPC requests — policies, audit logs, staff records, breach history. Ready in under 5 minutes.

View plans →

From gap to compliant in four steps

1
Take the Assessment

18 questions. 10 minutes. No account required. Receive your PHIPA readiness score instantly.

2
See Your Gaps

Your score reveals exactly where you're exposed — by domain, by severity, with specific IPC investigation risk.

3
Start Your Trial

14 days free, no credit card. Auditra guides you through closing each gap — policies, training, vendor agreements, audit monitoring.

4
Stay Protected

Automatic reminders, deadline tracking, and nightly compliance snapshots keep you protected year-round.

Free Tool

Know your score before the IPC does.

The PHIPA Gap Assessment takes 10 minutes and shows exactly where your clinic is exposed. Most clinics score between 40 and 60 out of 100.

0–39
Critical Risk
A single patient complaint could trigger formal IPC investigation.
40–64
High Risk
Significant gaps. Vulnerable to IPC penalties.
65–84
Moderate Risk
Foundational practices in place but meaningful gaps exist.
85–100
Strong
Solid compliance program. Maintain and prepare for Bill S-5.
Take Free Assessment →
Sample Questions
01Do you have a designated Privacy Officer with documented responsibilities?HIGH RISK
02Does every staff member have their own individual EMR login?HIGH RISK
03Is EMR access revoked on an employee's last day with documentation?HIGH RISK
04Do you actively review your audit logs on a monthly or quarterly basis?HIGH RISK
05Do you have a signed data processing agreement with every PHI-touching vendor?HIGH RISK
06Do you have a documented Breach Response Policy with step-by-step procedures?
07Have your privacy policies been reviewed or updated in the last 12 months?
08Do all staff complete annual PHIPA training with documented completion records?
+10more questions across 6 PHIPA domains
Pricing

Enterprise-grade privacy protection for clinics of every size.

Auditra pricing is designed around clinic growth. Start protected with one clinic and scale securely as your organization expands — without per-user complexity.

Clinic Shield
$49
1 clinic / month
Get documented and organized. Everything a solo clinic needs to meet baseline PHIPA requirements.
5 of 8 modules
Core modules
📋
Gap Assessment
PHIPA self-assessment across 6 domains, scored out of 100
🗄️
Policy Vault
Secure storage & versioning for all 6 required PHIPA policies
⚡
Policy Generator
Auto-fill all 6 PHIPA policies with your clinic details in one click
👥
Staff & Access Management
Confidentiality agreements, training records & access checklist per staff
🚨
Breach Response
Log, track, and manage privacy incidents through to resolution
Not included — upgrade to unlock
📁
Audit Log
Access event tracking with anomaly detection
🤝
Vendor Management
DSA tracking and third-party PHI vendor register
🌐
Privacy Policy Checker
Automated analysis of your website's public privacy policy
📦
IPC Export Pack
Full printable compliance package for IPC investigations
Additional clinics: $19 / clinic
Start Free Trial
Security Cluster
$79
Up to 3 clinics / month
Full operational visibility. Adds the modules needed to detect and document access risks before they become breaches.
7 of 8 modules
Everything in Clinic Shield, plus
📁
Audit Log
Log patient record access events, flag after-hours and bulk-access anomalies
🤝
Vendor Management
Track all PHI-handling vendors, flag missing or expired DSAs
🌐
Privacy Policy Checker
Automatically score your clinic's public-facing website policy against 8 PHIPA elements
Not included — upgrade to unlock
📦
IPC Export Pack
Full printable compliance package for IPC investigations
Centralized dashboard across all clinics
Start Free Trial
MOST POPULAR
Compliance Fortress
$99
Up to 5 clinics / month
All 8 modules. IPC-ready at all times. Under $20/clinic when managing 5 locations.
All 8 modules ✓
Everything in Security Cluster, plus
📦
IPC Export Pack
Generate a complete, printable compliance package across all 8 modules — with PHIPA citations and signature lines ready for an IPC investigation
Also included
🔁
Auto-scored Gap Assessment
Questions auto-answered from Vault, Audit, Vendor & Policy Checker data
🔖
IPC Bookmarklet
Auto-fills Ontario IPC's online breach reporting form with your incident data
📞
Phone + priority support
Under $20/clinic at 5 locations
Start Free Trial
Sovereign Infrastructure
$299
Unlimited clinics / month
Enterprise privacy infrastructure for multi-site healthcare organizations and clinic networks.
All 8 modules ✓
Everything in Compliance Fortress, plus
🏢
Unlimited clinics & staff accounts
No per-location or per-seat caps
📡
Real-time compliance monitoring
Live compliance score across all locations, flagged instantly
🎓
Dedicated onboarding
Hands-on setup and migration support from our team
👤
Dedicated account manager
🕐
Priority 24/7 support
Contact Us
Included with every plan

Built for Canadian healthcare

Every subscription is backed by the same legal protections, security infrastructure, and Canadian data residency — from day one.

🛡️
$25,000 Cyber Liability Insurance
Active policy covering data breaches and cyber incidents — demonstrates due diligence to the IPC and protects your organization.
Active Policy
Canadian Data Residency
All PHI and compliance records are stored exclusively on Microsoft Azure Canada Central. Your data never crosses the border.
Azure Canada
📜
Source Code Escrow Agreement
A signed escrow agreement ensures clinics always retain access to Auditra's source code — your compliance records are never held hostage.
Signed

All plans include a 7-day free trial  |  Annual billing saves 2 months  |  Lifetime price lock for early clinics

Security & Data Residency

Enterprise-grade security.

Built on Microsoft Azure's Canadian infrastructure. Every security decision was made with PHIPA compliance in mind.

All data stored in Microsoft Azure Canada Central.
PHIPA requires PHI to remain in Canada. Your data never leaves Canadian soil.
🔒
AES-256 Encryption at Rest
Azure SQL Transparent Data Encryption encrypts all data automatically.
🏗️
Row-Level Security
One clinic can never access another clinic's data — enforced at the database level.
📜
Tamper-Evident Audit Logs
Azure SQL Ledger tables provide cryptographic proof that audit records have not been modified.
🔑
Zero Credentials in Code
Azure Managed Identity and Key Vault mean no passwords are ever stored in config files.
📄
Private Document Storage
Policy documents in private Azure Blob containers. Time-limited signed URLs expire in 60 minutes.
The Smart Move

Don't wait for the Privacy Commissioner's call.
Know where you stand today.

Most clinic owners we talk to say the same thing: "We've never had a problem." That's not compliance — that's luck. The free assessment takes a few minutes and shows you exactly what's exposed before anyone else finds out.

Take Free Gap Assessment → Book a Demo

Questions? Email us at

Get in Touch

Let's talk compliance.

Whether you want a free Gap Assessment, a product demo, or founding clinic pricing — we're ready to help. Most clinics are up and running within 24 hours.

📧
Email
📞
Toll-free
1-866-967-1068
📍
Address
6-2557 Dougall Avenue, Suite 518
Windsor, Ontario, Canada N8X 1T5
🕐
Hours
Monday – Friday, 9 am – 5 pm ET

We respond within 1 business day. Your information is never shared.

✓ Message sent! We'll be in touch within one business day.